This Privacy Policy explains how personal data of users is collected, processed, stored, and protected within the scope of the services provided at https://traintense.com/.
At Traintense, we prioritize the protection of your personal data and respect your privacy. This policy complies with applicable data protection laws, including but not limited to:
- The General Data Protection Regulation (GDPR) applicable in the European Union (EU).
- The California Consumer Privacy Act (CCPA) applicable in California, USA.
- The Personal Information Protection and Electronic Documents Act (PIPEDA) applicable in Canada.
- The Law on the Protection of Personal Data No. 6698 (KVKK) applicable in Turkey.
Depending on your location, your data may be subject to different regulations, and we ensure compliance with relevant data protection frameworks.
DATA CONTROLLER IDENTIFICATION
Data Controller: TRAINTENSE / Mehmet Berk Uzunhasan
Contact: contact@traintense.com
This Privacy Policy applies to individuals who visit our website, register an account, or purchase products, detailing how their personal data is processed.
COLLECTED PERSONAL DATA AND PURPOSES OF PROCESSING
At Traintense, we process the following personal data for the purposes outlined below:
| COLLECTED DATA | PURPOSE OF PROCESSING |
|---|---|
| Name, Surname | Creating user accounts and identity verification |
| E-Mail Adress | Order delivery, license activation, and communication |
| IP Adress | Security and identity verification |
| Purchase Information | Delivery of digital products and license management |
| Cookie Data | Enhancing user experience and conducting analysis |
These data are processed for the performance of the contract, compliance with legal obligations, and our legitimate interests.
DISCLOSURE OF PERSONAL DATA
We may share your personal data with third parties only in the following cases:
- Payment service providers (such as Iyzico, etc.) to process payment transactions.
- E-invoice/e-archive invoice service providers (such as Yengeç, etc.) to facilitate invoice issuance after the purchase process.
- Legal obligations, in compliance with court orders and official requests from authorities.
As Traintense, we do not sell, share for commercial purposes, or grant unauthorized access to your personal data to third parties.
COOKIE POLICY
When you visit our website, we collect certain data using cookies. Cookies are small text files that allow us to recognize your device. Our website uses both first-party cookies (placed by Traintense) and third-party cookies (such as Google Analytics).
Types of Cookies We Use:
- Essential Cookies: Necessary for the proper functioning of the website.
- Performance Cookies: Enable the analysis of website usage.
- Functional Cookies: Store user preferences.
- Targeting and Advertising Cookies: Facilitate ad management through third-party services.
DATA SECURITY
Traintense implements necessary technical and administrative measures to protect your personal data:
- The HTTPS protocol is used, and all requests are processed with 128-bit SSL Certificate encryption to ensure secure data transmission.
- Payment transactions do not take place on our website, and no credit card information is stored on our servers.
- Purchases and payments are processed securely through trusted payment providers, such as iyzico.
- Firewalls and intrusion detection systems are in place to prevent data breaches.
- Authorization mechanisms ensure that only authorized personnel can access personal data.
EMAIL & ADVERTISING POLICY
- Digital products and license keys are only sent to the email addresses provided at the time of purchase.
- User email addresses are not sold, transferred, or shared with third parties.
- Users can unsubscribe from email notifications at any time.
- Our website does not use third-party advertising services.
USER RIGHTS
Under the General Data Protection Regulation (GDPR) and applicable data protection laws, users have the following rights:
- The right to know what personal data is being processed.
- The right to understand the purpose of data processing and with whom the data is shared.
- The right to request the correction of incomplete or inaccurate data.
- The right to request the deletion or anonymization of personal data.
- The right to object to the processing of personal data.
To exercise your rights, you may contact us via email at contact@traintense.com.
FORCE MAJEURE
In the event of force majeure, Traintense shall not be held liable for the partial or complete failure to fulfill any obligations under this Privacy Policy. Force majeure events include but are not limited to natural disasters, war, strikes, pandemics, cyberattacks, power outages, and government regulations that are beyond our reasonable control.
PRIVACY POLICY UPDATES
Traintense may update this Privacy Policy from time to time. When updates are made, the revised version will be published on our website. By continuing to use the website, users are deemed to have accepted the updated policy.
By using the website, the user acknowledges and agrees to this Privacy Policy.
For any questions or support requests, please contact us at contact@traintense.com.